Article ID: 125539, created on May 18, 2015, last review on May 18, 2015

  • Applies to:
  • Plesk 12.0 for Windows
  • Plesk 11.5 for Windows


Webalizer statistics is not updated automatically on a daily basis in Plesk. Manual recalculating statistics works fine.

Web Statistics link in Hosting Manager of a domain shows the following message:

This is the placeholder for Web statistics. If you see this page that means that statistics service has not run yet on your server. Statistics service is typically set to run once every 24 hours. If you do not see a change to this page in the next 24 hours contact your server administrator for assistance. 


Statistics recalculation task is hung in 'Running' state.


End the task in Windows Task Scheduler (right click the task > End).

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The system cannot find the file specified. (Error code 2) at CreateProcess



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