Article ID: 125593, created on May 23, 2015, last review on May 23, 2015

  • Applies to:
  • Plesk 12.0 for Linux
  • Plesk 11.5 for Linux


Unable to log in to FTP:

530 Login incorrect.
Login failed.
Remote system type is UNIX.
Using binary mode to transfer files.


Passive ports are blocked by Plesk firewall.


Add passive ports specified in /etc/proftpd.conf to Plesk Firewall:

Go to Plesk > Tools & Settings > Firewall.

Specify the following:

  • Rule name.
  • Match direction: Incoming.
  • Action: Allow.
  • Add port or port range: set passive ports range specified in /etc/proftpd.conf. Leave the TCP option selected.
  • Click Add - OK - Apply Changes - Activate

Search Words

FTP login faild


530 Login incorrect.

Unable to log in to FTP

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