Article ID: 125619, created on May 26, 2015, last review on May 26, 2015

  • Applies to:
  • Plesk 12.0 for Windows
  • Plesk 11.5 for Windows


When trying to upload a file on any subscription using File Manager, the following error message is shown:

Unable to create file '%plesk_dir%\tmp\{3caad047-17b2-11e4-a1f5-001422b15289}': (5) Access is denied. at execute "%plesk_dir%\admin\bin\filemng.exe" admin_361 --temp-file "--destination=%plesk_dir%\tmp"(RunTime::RunAsUser::run line 260) (Error code 1)

Some files were not uploaded due to an error. The remaining files will not be uploaded.


Filemng failed: Unable to create file


Incorrect permissions on %plesk_dir%\tmp folder.


Repair default permissions using Plesk Reconfigurator utility:

Plesk Reconfigurator -> Repair Plesk Intsllation -> Plesk File Security -> Check

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