Article ID: 125864, created on Jun 12, 2015, last review on Jun 12, 2015

  • Applies to:
  • Plesk 12.0 for Linux
  • Plesk 11.5 for Windows


Mails are not sent to some addresses.

The following error can be found in mail log:

09/12/13 13:18:16   ME-I0009: [09542A9613144EE695DD7835AC43FDD8.MAI] Remote server has closed connection after 0 milliseconds. Server Response: (-)
09/12/13 13:18:16   ME-E0059: [09542A9613144EE695DD7835AC43FDD8.MAI] Message Delivery Failure. Attempt (23): Domain ( returned temporary error for email. Message has been requeued.
09/12/13 13:18:16   ME-IXXXX: [0A9BDE4490704C08A66604721DC0C96B.MAI] Remote server returned a response indicating a temporary failure. Server Response: (450 4.7.1 Client host rejected: cannot find your reverse hostname, []**)


There is no reverse DNS zone for the server IP address.


Create reverse DNS zone for the server IP address.

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