Article ID: 125904, created on Jun 17, 2015, last review on Jun 17, 2015

  • Applies to:
  • Plesk 11.5 for Windows


Messages are not deleted and return to inbox when refreshed.


Unsupported Mailenable version is installed:

>reg query "HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mail Enable\Mail Enable" | findstr Version
    Version    REG_SZ    6.5


Upgrade MailEnable with following steps:

1) Download latest supported MailEnable version according to Plesk Release Notes and Change Logs.

2) Perform installation of mailenable according Mailenable guide.

3) Reboot the server.

Search Words

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