A wrong VM snapshot is restored and customers have missed their mails. How to restore anoter valid backup and keep current customer's e-mail?
Is it possible to use Migration manager to merge the e-mails?
If Migration manager is used to migrate email content from old server instance a new mail created on the current recovered installation will be lost.
To resolve the issue attempt to use the
rsync utility to merge old and new emails.
For more information regarding
rsync options please use
Merging old and new mail is an Administrative task and it is out of Odin Technical Support scope.