Article ID: 125928, created on Jun 18, 2015, last review on Jul 2, 2015

  • Applies to:
  • Plesk 11.0 for Windows


The customer is not able to take backup for a domain.

The following error occurs:

<?xml version="1.0" encoding="utf-8"?>
<execution-result status="error">
<object name="server" type="server">
<message severity="error" code="ApplicationException">
<description>Could not find psa factory</description>


Windows does not allow for enough ephemeral (short-lived) ports to serve connections.


Change the value MaxUserPort and TcpTimedWaitDelay in Windows registry using following MySQL article:

Search Words

psa factory


514af229ae32522202a910a2649c80fb 56797cefb1efc9130f7c48a7d1db0f0c a914db3fdc7a53ddcfd1b2db8f5a1b9c 85a92ca67f2200d36506862eaa6ed6b8 bd7fc88cf1b01f097749ae6f87272128

Email subscription for changes to this article
Save as PDF