Article ID: 125932, created on Jun 18, 2015, last review on Jul 2, 2015

  • Applies to:
  • Plesk 11.0 for Linux


  • After the daily statistics calculation all data for the previous month gets lost.

  • When calculation finishes directory /srv/www/vhosts/ is removed.


The issue is caused by incorrect version of AWStats installed on the server:

server:/# dpkg -l | grep stat
ri  awstats                             6.9.5~dfsg-5                         powerful and featureful web server log analyzer

According to Plesk release notes AWStats 7.1.1 is supported version:

Plesk 11.0 release notes
Plesk 11.5 release notes


  1. Remove unsupported version:

    # dpkg -r --force-depends awstats
  2. Run Plesk autointsller and complete awstat installation:

    # /usr/local/psa/admin/bin/autoinstaller
  3. Run the statistics recalculation for the domain:

    # /opt/psa/admin/bin/statistics --calculate-one -d

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