Article ID: 126214, created on Jul 16, 2015, last review on Jul 16, 2015

  • Applies to:
  • Virtuozzo 6.0

Symptoms

Migration of 3rd party Windows VM to Virtuozzo virtual machine fails with the following messages in the parallels.log on the source side (%username%\WINDOWS\Logs\):

03-01 18:19:48.666 F /ComputerData:464:1648/ GetUserNameEx() FAILED(0x534)
03-01 18:19:48.676 F  ProfileAuth  /cmn_utils:464:1648/ Failed to retrieve user info for name 'SYSTEM' SID '  ' domain name 'NT AUTHORITY' with ret code 2221
03-01 18:19:48.683 F  ProfileAuth  /cmn_utils:464:1648/ Failed to retrieve user info for name 'Classic .NET AppPool' SID '  ' domain name 'IIS APPPOOL' with ret code 2221
03-01 18:19:48.683 I /ComputerData:464:1648/ Collect profiles from host...
03-01 18:19:48.685 F /UserData:464:1648/ ERROR (00000002) Can not get value size
03-01 18:19:48.685 F /UserData:464:1648/ ERROR (00000002) Can not get value size
03-01 18:19:48.686 F /UserData:464:1648/ ERROR (00000002): Open registry key S-1-5-82-1036420768-1044797643-1061213386-2937092688-4282445334\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders
03-01 18:19:48.687 F /WinRegistry:464:1648/ OA00006.02:
03-01 18:19:48.687 I /ComputerData:464:1648/ Collect profiles from host: 4 collected
03-01 18:19:49.622 F /ComputerData:464:1648/ TR00020.15:    0
03-01 18:19:49.635 F /ComputerData:464:1648/ TR00007.04:    0x8000000)
03-01 18:19:50.125 I /IOCommunication:464:7f8/ IO server ctx [read thr] (handle 584, sender 6): Socket graceful shutdown detected. No worries, everything goes fine.
03-01 18:19:50.125 I /ptioch:464:7f8/ Received network client '{4e2a926b-5886-4ccf-be08-01ecc91226bc}' disconnection event
03-01 18:19:50.125 I /ptioch:464:7f8/ Client disconnected {4e2a926b-5886-4ccf-be08-01ecc91226bc}

Cause

Resolution

  • Unistall the Novell Xen drivers, reboot source VM and re-try the migration.

  • The following types of Dynamic Volumes should be excluded from the migration, or converted:

    • spanned volume
    • striped volume
    • mirrored volume
    • RAID-5 volume

See Also: Migration Restrictions for Virtual Machines

Search Words

Xen

Xen

FAILED(0x534)

migration failed

c62e8726973f80975db0531f1ed5c6a2 2897d76d56d2010f4e3a28f864d69223 0dd5b9380c7d4884d77587f3eb0fa8ef

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