Article ID: 126228, created on Jul 17, 2015, last review on Feb 22, 2016

  • Applies to:
  • Virtuozzo 6.0
  • Virtual Automation 6.0


The following symptoms can be observed in the Virtual Automation web interface:

  • Some nodes appear Offline.
  • Wrong or outdated information is displayed about running virtual environments.
  • Accessing a VE gives the error "The requested container could not be found."
  • The servers are listed as "deleted".
  • Backup tasks are not completed successful.

The following messages can be found in VA log on the management node (/var/log/pva/mn/*-vzagent.log):

T=22:28:34:046; L=(err); PID=4331; TID=2b82a0806250; P=VZLDBSchema [onRdbmsError] RDBMS error (102) : DB Error 1054 (Unknown column 'netfilterMode' in 'field list') in query
INSERT INTO `VZ_Container` (`eid`, `offline_management`, `onBoot`, `originSample`, `veRoot`, `vePrivate`, `veId`, `allowReboot`, `slmMode`, `netfilterMode`, `osTemplateId`) VALUES ('4b37e61f-dbff-402c-b32f-72d93f2d7f0a', '1', '1', 'Linux-Professional', '/vz/root/$VEID', '/vz/private/$VEID', '693390', NULL, 'all', NULL, NULL)

T=22:28:34:046; L=(wrn); PID=4331; TID=2b82a0806250; P=VZLFunctionalityCore [insert] EnvCache::insert called for 4b37e61f-dbff-402c-b32f-72d93f2d7f0a, returning -1.
T=22:28:34:047; L=(udf); PID=4331; TID=2b82a0806250; P=VZLServerGroup [doHandleError] Can't start monitoring of client 18a5a397-20c7-4395-a1aa-a31599e2ec7f: can't update env config/status list, envcache unavailable.
T=22:29:09:813; L=(err); PID=4331; TID=2b82a0806250; P=VZLFunctionalityCore [update] EnvUpdater is not found for ''.


Virtual Automation update was interrupted on the stage of post-upgrade procedures. There is no message about the successful update in /var/log/pva/setup/*_pva-setup.log, and post-upgrade scripts weren't performed:

# tail /var/log/pva/setup/15.06.30_09.22.04_pva-setup.log
06/30/15 09:23:09                       - pva-mn-core-third-6.0-873
06/30/15 09:23:09       *** RPM transaction successfully finished
06/30/15 09:23:09               Storing postupgrade hint '/var/opt/pva/setup/downloads/linux/x86_64/10/6.0-2791/hints/
06/30/15 09:23:09               Storing postupgrade hint '/var/opt/pva/setup/downloads/linux/x86_64/10/6.0-2791/hints/
06/30/15 09:23:09               Storing postupgrade hint '/var/opt/pva/setup/downloads/linux/x86_64/10/6.0-2791/hints/
06/30/15 09:23:09               > Performing PVA 4.6 postupgrade configuration
06/30/15 09:23:09                       - Configuring component 'PVA Management Server Core'
06/30/15 09:23:09                       - Reconfigurating PVA Management Server Core
06/30/15 09:23:09                       * LinuxHelper::execute_command - executing
sh /var/opt/pva/setup/downloads/linux/x86_64/10/6.0-2791/hints/ --packages "linux/x86_64/10/6.0-2791/files/RPMS/pva-mn-core-6.1-916.x86_64.rpm linux/x86_64/10/6.0-2791/files/RPMS/pva-mn-core-third-6.1-916.x86_64.rpm"

Most likely, VA MN was upgraded from VA MN web interface.


Run post-upgrade scripts manually and reconfigure pvacc:

  1. Go to the hints folder, supplied with the latest VA MN update. For example, for VA MN 6.0-3112:

    # cd /var/opt/pva/setup/downloads/linux/x86_64/10/6.0-3112/hints/
  2. Add executable permission to the scripts:

    # chmod a+x *
  3. Execute scripts continuously:

    # ./
    # ./
    # ./
  4. Reconfigure pvacc:

    # pvacc reconfigure

Additional information

123544 How to update VA Agent and Management Node installation on Linux.

113071 How to install/reinstall/upgrade VA Agent on Linux.

Search Words

Application Error container

pva upgrade

Application Error

not found

pva is broken

offline node

0889ab60fa6494de107aa7338c3c38b6 2897d76d56d2010f4e3a28f864d69223 319940068c5fa20655215d590b7be29b 0dd5b9380c7d4884d77587f3eb0fa8ef c62e8726973f80975db0531f1ed5c6a2

Email subscription for changes to this article
Save as PDF