Article ID: 126229, created on Jul 17, 2015, last review on Jul 17, 2015

  • Applies to:
  • Virtual Automation


I have problems with PVA VNC console, what should I check?


If you have problems with Java applet follow instructions from the following article:

  • 5870 How to troubleshoot Parallels Server VM VNC console java applet problems

If you are unable to launch VNC console from Parallels Virtual Automation (PVA) or Power Panel (PP) with the error: "Network error: Socket is not connected", see this article:

  • 117738 VNC console does not work: "Network error: Socket is not connected"

If you faced problems after installing latest Java Runtime Environment follow instructions from the following article:

  • 125502 Remote Console in PVA or Power Panel cannot be launched with latest Java

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