Article ID: 126482, created on Aug 7, 2015, last review on Aug 7, 2015

  • Applies to:
  • Plesk 12.0 for Windows


Unable to created new subscription in Plesk. Operation fails with below error message:

Error: websrvmng failed: Component php5_6 isn't supported (Error code 1)

The same error appears when try to enable Horde webmail.


Corrupted %plesk_bin%\plesksrv.exe file.


Replace folder with ones from plesk.msi package. To make this perform the steps bellow:

  1. Extract plesk.msi package:

    >msiexec /a C:\ParallelsInstaller\parallels\PANEL-WIN_12.0.18\dist-msi-Microsoft-2003-i386\plesk.msi TARGETDIR=C:\tmp\ /qn
  2. Backup current plesksrv.exe file:

    >xcopy "%plesk_bin%"\plesksrv.exe "%plesk_bin%"\plesksrv.exe_old
  3. Replace plesksrv.exe with extracted one:

    >xcopy C:\tmp\Program Files\Parallels\Plesk\admin\bin\plesksrv.exe "%plesk_bin%"\plesksrv.exe
  4. Run Plesk reconfigurator with Plesk file security option.

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