Article ID: 126494, created on Aug 8, 2015, last review on Jun 17, 2016

  • Applies to:
  • Plesk 12.0 for Windows


Backup creation fails with message:

Error: pmm utility 'PMMCli' raised an exception. Error code is: -1 See pmmcli.log to find out detailed information on this

The following message appears in log:

System.ArgumentException: Must specify valid information for parsing in the string.
   at System.Enum.TryParseEnum(Type enumType, String value, Boolean ignoreCase, EnumResult& parseResult)
   at System.Enum.Parse(Type enumType, String value, Boolean ignoreCase)
   at psa9dumpagent.Psa9Structure.Init()
   at psa104dumpagent.PsaDumpEnv.getPsaStructure()
   at psadumpagent.DumpEnv.get_defaultBackupOwnerGuid()
   at psadumpagent.DumpEnv.init(DumpParams _params)
   at psadumpagent.DumpEnv..ctor(DumpParams _params)
   at plesk_agent_manager.Program._Main(String command, String sessionPath, List`1 arguments)
   at plesk_agent_manager.Program.Main(String[] args)


Database inconsistency.


  1. Run the following query:

    mysql> select * from ip_pool where type='';
  2. Find an appropriate and

    mysql> begin;
    mysql> update clients set pool_id=<valid_pool_id> where pool_id=0;
    mysql> update ip_pool set ip_address_id=<valid_id_from_ip_addresses> where ip_address_id=34;
    mysql> commit;

ed7be2b984f9c27de1d2dc349dc19c6d 56797cefb1efc9130f7c48a7d1db0f0c a914db3fdc7a53ddcfd1b2db8f5a1b9c 85a92ca67f2200d36506862eaa6ed6b8 a766cea0c28e23e978fa78ef81918ab8

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