Article ID: 126572, created on Aug 16, 2015, last review on Jun 17, 2016

  • Applies to:
  • Plesk 12.0 for Linux


Mailbox usage statistics is shown as 4kb for all mailboxes and can not be updated.


Variables QMAIL_ROOT_D and PLESK_MAILNAMES_D are improperly set.


Check variables QMAIL_ROOT_D and PLESK_MAILNAMES_D in /etc/psa/psa.conf and make sure they are set as:

# egrep "QMAIL_ROOT_D|PLESK_MAILNAMES_D" /etc/psa/psa.conf
QMAIL_ROOT_D /var/qmail
PLESK_MAILNAMES_D /var/qmail/mailnames

In case mail directory needs to be moved to other location please use instructions from the KB #6312.

Search Words

mail 4kb

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smb statistics

Mailbox usage statistics incorrect

4kb mailbox usage

29d1e90fd304f01e6420fbe60f66f838 56797cefb1efc9130f7c48a7d1db0f0c a914db3fdc7a53ddcfd1b2db8f5a1b9c 2a5151f57629129e26ff206d171fbb5f e335d9adf7edffca6a8af8039031a4c7

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