Article ID: 126941, created on Sep 19, 2015, last review on Sep 19, 2015

  • Applies to:
  • Plesk 12.0 for Linux
  • Plesk 11.5 for Linux
  • Plesk 10.4 for Linux/Unix


After Plesk upgrade, there is the followng error in Plesk Control Panel when accessing Customers or Subscriptions section:

Column not found: 1054 Unknown column 's.custom' in 'where clause'


Wrong phpmyadmin database user with incorrect password type was added to mysql database.


The possible ways are:

  1. To use bootstrapper utility:

    # sh -x /usr/local/psa/bootstrapper/pp11.5.30-bootstrapper/ prep-install
  2. To remove old phpmyadmin database user or change its password type in 'mysql' database like:

    mysql> set password for 'pma_Bb9yJsEDU01F'@'localhost' = PASSWORD('****');

Search Words

Internal error: SQLSTATE[42S22]: Column not found: 1054 Unknown column 's.custom' in 'where clause'

Unknown column 's.custom' in 'where clause'

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