Article ID: 127092, created on Oct 6, 2015, last review on Oct 6, 2015

  • Applies to:
  • Plesk 12.0 for Linux


Password retrieve on Plesk 12.x using utility results in error:

 # /usr/local/psa/bin/admin --show-password
 ERR [util_exec] proc_close() failed
 mailmng-server failed: sh: /usr/local/psa/admin/bin/mailmng-server: No such file or directory

Postfix is installed as mailserver.

File is not present in system:

 # ls -la /usr/local/psa/admin/bin/mailmng-server
 ls: cannot access /usr/local/psa/admin/bin/mailmng-server: No such file or directory


Missing or outdated plesk-mail-pc-driver package.


  1. Launch Plesk autoinstaller and install all available updates for your Plesk version:

    # /usr/local/psa/admin/bin/autoinstaller
  2. If the issue persists, make sure that package is installed and that it has correct version:

    # rpm -qa | grep plesk-mail-pc-driver

    It should have 12.0.18 version from Plesk 12

  3. Update plesk-mail-pc-driver package up to your Plesk version/install if it is missing from Plesk autoinstall repository:<Plesk_version>/dist-rpm-XXXXXX/opt/maildrivers/
    • For update use:

      # rpm -Uvh <package_link>
    • For new installation use:

      # rpm -i <package_link>

Search Words


error retrieving password


mailmng-server failed: sh: /usr/local/psa/admin/bin/mailmng-server: No such file or directory


mailmng-server failed

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