Article ID: 127101, created on Oct 7, 2015, last review on Oct 7, 2015

  • Applies to:
  • Plesk 12.0 for Linux


When logging in to Plesk, an exception error occurs:

    Permission denied


psaadm user is not included into the lock-manager group. It can be checked with following command:

    # groups psaadm

    psaadm : psaadm swkey-data psaserv psasb 


Add psaadm to the lock-manager group:

# usermod -G psaadm,psaserv,swkey-data,psasb,lock-manager psaadm 

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