Article ID: 127119, created on Oct 9, 2015, last review on Jun 17, 2016

  • Applies to:
  • Plesk 12.0 for Linux


Unable to send email from mailbox The following error in /var/log/maillog:

qmail: 1444362678.276461 delivery 184: failure: Sorry,_no_mailbox_here_by_that_name._(#5.1.1)/

Mail receives properly.


'Switch on limitations on outgoing email messages' is set for mail server at Tools & settings > Mail Server Settings but outgoing limits are not set for domain in /var/lib/plesk/mail/outgoing/data.db database.


  1. Check if the outgoing limits are set for domain

    # sqlite3 /var/lib/plesk/mail/outgoing/data.db
    sqlite>select * from domains where;
    sqlite>select * from subscriptions where main_domain_id='22';
  2. If the values are missing use the KB article #124886 to repair database data.db. Otherwise restore /var/lib/plesk/mail/outgoing/data.db from backup.

NOTE: As temporary workaround switch off 'Switch on limitations on outgoing email messages' at Tools & settings > Mail Server Settings and mail will be send.

Search Words

delivery 184: failure:

failure: Sorry,_no_mailbox_here_by_that_name.

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