Article ID: 127407, created on Nov 13, 2015, last review on Nov 13, 2015

  • Applies to:
  • Plesk 12.5 for Linux


  1. Subscription tab for subscriptions that have many domains is loading very slow. The following in /var/log/plesk/panel.log:

        [2015-10-08 01:36:40] DEBUG [util_exec] [4bc00df7159ba6d7986af261e5977485][0] Starting: modsecurity_ctl --status
    [2015-10-08 01:36:46] DEBUG [util_exec] [4bc00df7159ba6d7986af261e5977485][0] Finished in 6.45618s, Error code: 0
    [2015-10-08 01:36:46] DEBUG [util_exec] [be4071294f055940314a30bf77ac8bfc][0] Starting: modsecurity_ctl --status
    [2015-10-08 01:36:53] DEBUG [util_exec] [be4071294f055940314a30bf77ac8bfc][0] Finished in 6.50151s, Error code: 0
    [2015-10-08 01:39:17] DEBUG [util_exec] [ea3e4a98a01c9e97255c9df102f1ea19][0] Starting: modsecurity_ctl --status
    [2015-10-08 01:39:23] DEBUG [util_exec] [ea3e4a98a01c9e97255c9df102f1ea19][0] Finished in 6.56078s, Error code: 0
    If execute:
    bash -x /usr/local/psa/admin/sbin/modsecurity_ctl --status
    + /usr/local/psa//admin/sbin/websrvmng --restart
  2. Modsecurity is enabled on the server

    # /usr/local/psa/admin/sbin/modsecurity_ctl --status


Such behavior is known as software issue #PPP-17609 and is fixed in Plesk 12.5 #MU 7.


Make sure to install latest updates:

# plesk installer

Search Words

DEBUG [util_exec] [be4071294f055940314a30bf77ac8bfc][0] Starting: modsecurity_ctl --status

Subscription tab loads slow

742559b1631652fadd74764ae8be475e 56797cefb1efc9130f7c48a7d1db0f0c a914db3fdc7a53ddcfd1b2db8f5a1b9c 29d1e90fd304f01e6420fbe60f66f838 e335d9adf7edffca6a8af8039031a4c7

Email subscription for changes to this article
Save as PDF