Article ID: 127469, created on Nov 19, 2015, last review on Nov 19, 2015

  • Applies to:
  • Plesk 12.5 for Linux


There are question marks instead of branded title or custom buttons

Branded title was set in non-english language.

There are question marks instead of custom buttons names.


Wrong character set in the psa database tables


  1. Create PSA database backup

  2. Convert PSA database character encoding to utf8

    mysql> ALTER DATABASE psa CHARACTER SET utf8 COLLATE utf8_general_ci;
    Query OK, 1 row affected (0.00 sec)
  3. Convert tables character encoding to utf8

    # mysql -uadmin -p`cat /etc/psa/.psa.shadow ` psa -N -e"show tables;"| while read i; do echo $i;mysql -uadmin -p`cat /etc/psa/.psa.shadow ` psa -N -e"ALTER TABLE $i CONVERT TO CHARACTER SET  utf8 COLLATE utf8_general_ci;";done

Search Words

non-english language



character set

question marks instead of title


wrong charset


742559b1631652fadd74764ae8be475e 56797cefb1efc9130f7c48a7d1db0f0c a914db3fdc7a53ddcfd1b2db8f5a1b9c 29d1e90fd304f01e6420fbe60f66f838 e335d9adf7edffca6a8af8039031a4c7

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