Article ID: 127531, created on Nov 24, 2015, last review on Mar 15, 2016

  • Applies to:
  • Plesk 12.0 for Linux
  • Plesk 12.0 for Windows


After installation of microupdate #71 for Plesk 12.0.18 the following error appears on the Plesk login page:

The system cannot find the file specified.

Also the same error appears when trying to create subscription, ftp or e-mail accounts in Plesk.

At the Subscriptions > > Applications section the following error occurs:

APS Catalog error: The system cannot find the file specified. Retry

There is no Install option on the WordPress toolkit page of the domain.


This is a software issue with internal ID #PPPM-3613.


The issue is fixed in Plesk 12 MU #71

Reinstall the update using this command from the command-line:

"%plesk_bin%\ai.exe" --select-release-current --upgrade-installed-components 

Or using Plesk Installer UI

Note: During this operation the Plesk update version will not be changed and will be MU#71

Search Words

APS Catalog error

APS Catalog error: The system cannot find the file specified.

file not found

There is now no option to install

The system cannot find the file specified

Internal error

The operation you were performing failed. You can retry the operation with or without changing its parameters. You may also want to report this problem to our support so that we could help you as soon as possible.

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