Article ID: 127693, created on Dec 4, 2015, last review on Oct 6, 2016

  • Applies to:
  • Plesk 12.5 for Windows
  • Plesk 12.0 for Windows


Unable to view mobile version of website in Web Presence Builder editor.
At the same time published site displays correctly on mobile devices.


Bug #PPPM-3632. It is fixed in Plesk Onyx.


Upgrade to the latest Plesk version.

If upgrade is not possible:

  1. Backup file %plesk_dir%\sb\htdocs\sites\web.config

  2. In original file replace line

    <add name="StaticFile" path="*" verb="*" modules="StaticFileModule" resourceType="Either" requireAccess="Read" />


    <add name="StaticFile" path="*" verb="*" modules="StaticFileModule,DefaultDocumentModule,DirectoryListingModule" resourceType="Either" requireAccess="Read" />

Search Words


mobile preview

Web Presence builder

8b661cab116c79dbe6c4ac5bbdf1c8cb 56797cefb1efc9130f7c48a7d1db0f0c a914db3fdc7a53ddcfd1b2db8f5a1b9c 85a92ca67f2200d36506862eaa6ed6b8 a766cea0c28e23e978fa78ef81918ab8 ed7be2b984f9c27de1d2dc349dc19c6d

Email subscription for changes to this article
Save as PDF