Article ID: 127964, created on Jan 4, 2016, last review on May 5, 2016

  • Applies to:
  • Plesk for Linux/Unix


One of the following entries are shown in the headers of the outgoing mail:

Received-SPF: softfail ( domain of transitioning does not designate as permitted sender) client-ip=;

Received-SPF: fail ( domain of does not designate as permitted sender) client-ip=; is an IP of the server or a trusted IP


There is no SPF record for, or an IP is not listed in SPF record for


  1. Go to Domains > > DNS Settings > Add Record.

  2. Create a TXT record and add the IP (in our case as a permitted sender.

    The record will look like this:

    TXT    “v=spf1 ip4: ~all”
  3. To apply changes to the DNS zone press Update button.

Additional information

Refer to the following article to verify SPF record for the domain:

  • 11152 How to check whether a domain has a correctly set SPF record?

Search Words

permitted sender



does not designate

domain of transitioning

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