Article ID: 128135, created on Jan 22, 2016, last review on Oct 6, 2016

  • Applies to:
  • Plesk 12.5 for Linux


Cannot create a map file while moving a backup to a new server and restoring it using pleskrestore utility:

/usr/local/psa/bin/pleskrestore --create-map backup_info_1601180120.xml -map /root/plesk11_map.txt -ignore-sign
PHP Fatal error:  Call to undefined method PleskRestoreIp::formatIp() in /opt/psa/admin/plib/backup/RestoreMapping.php on line 2087


Bug #PPPM-3922. It is fixed in Plesk Onyx.


Upgrade to the latest Plesk version.

If upgrade is not possible:

  1. Back up RestoreMapping.php file:

    # mv /usr/local/psa/admin/plib/backup/RestoreMapping.php /usr/local/psa/admin/plib/backup/RestoreMapping.php_orig
  2. Replace file /usr/local/psa/admin/plib/backup/RestoreMapping.php with the one from attachment.

Search Words

/opt/psa/admin/plib/backup/RestoreMapping.php on line 2087

/opt/psa/bin/pleskrestore --create-map

Call to undefined method PleskRestoreIp::formatIp()

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