Article ID: 128295, created on Feb 11, 2016, last review on Feb 11, 2016

  • Applies to:
  • Plesk 12.5 for Linux
  • Plesk 12.0 for Linux


After disabling IPv6 support on server login are delayed and some are failed with Connection timed out.

Status: Resolving address of
Status: Connecting to
Status: Connection established, waiting for welcome message...
Error:  Connection timed out
Error:  Could not connect to server


IPv6 support was not disabled in proftpd settings.


Add the following in /etc/proftpd.conf

UseIPv6 off

Search Words

proftpd login delay

proftpd ipv6

disable ipv6

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