Article ID: 128328, created on Feb 14, 2016, last review on Feb 14, 2016

  • Applies to:
  • Plesk 12.0 for Linux


Plesk is not accessible:

FATAL ERROR: Can not open log file '/var/log/sso/sso.log' (CWD is /usr/local/sso)


sso.log file is missing or incorrect permissions are assigned to it.


  1. If the file does not exist, create it:

    # touch /var/log/sso/sso.log
  2. Set the following owner and file permissions to it:

    # chown sso:root /var/log/sso
    # chmod 777 /var/log/sso

Search Words

plesk is not accessible

(CWD is /usr/local/sso)

FATAL ERROR: Can not open log file '/var/log/sso/sso.log' (CWD is /usr/local/sso)

Can not open log file '/var/log/sso/sso.log'

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