Article ID: 128335, created on Feb 15, 2016, last review on Feb 15, 2016

  • Applies to:
  • Plesk 12.5 for Windows


  • Files located in "%pelsk_vhosts%\\httpdocs\files" can not be accessed. The following error on browser:

    File not found
    Firefox can't find the file at
  • Filesharing directory in Plesk is configured to files directory as well


Filesharing and physical directory conflict.


Set Plesk filesharing directory to different than files i.e. files-shared via Tools & settings - File Sharing

Search Words

Files located in domain directory can not be accessed

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