Article ID: 128389, created on Feb 19, 2016, last review on Feb 19, 2016

  • Applies to:
  • Plesk 12.5 for Linux


Protected directory is not accessible with invalid user credentials message after changing "Title of the protected area".


This is a software issue with internal ID PPPM-4120. The fix will be included in further Plesk updates.


As workaround, update user's password after title changing.

Search Words

unable to access protected directory

invalid user credentials

Title of the protected area

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