Article ID: 128425, created on Feb 23, 2016, last review on Oct 6, 2016

  • Applies to:
  • Plesk 12.5 for Linux


APS update of WordPress application removes website content from /var/www/vhosts/domain.tld/httpdocs.

The following error shown in Plesk:

Filesystem error: boost::filesystem::copy_file: Disk quota exceeded: "/usr/local/psa/var/apspackages/d5496f43-f9d2-4832-982a-3e2ab6b2cb01/cache/htdocs/LEG.

Disk quota is set for system user of subscription and it is got exceeded:

# repquota -a | grep test
testdomain --   64512       0   64512           1888     0     0

WordPress Toolkit is not in use, APS update is using.


Bug #PPPM-3996. It is fixed in Plesk Onyx.


Upgrade to the latest Plesk version.

If upgrade is not possible:

  1. Download custom fix from attachment:

    # cd /root
    # wget
  2. Backup old sappmng:

    # cp /usr/local/psa/admin/sbin/sappmng /usr/local/psa/admin/sbin/sappmng_backup
  3. Copy downloaded sappmng into /usr/local/psa/admin/sbin/:

    # cp /root/sappmng /usr/local/psa/admin/sbin/sappmng
  4. Try to update WordPress again.

Note: Update will not be possible unless disk quota is exceeded, but attempt of update will not remove any content.

To adjust disk quota for issued subscription go to Plesk > Subscriptions > domain.tld > Web Hosting Access > Hard quota on disk space.

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APS update of WordPress application removes website

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