Article ID: 128459, created on Feb 25, 2016, last review on Feb 25, 2016

  • Applies to:
  • Plesk 12.0 for Linux


  1. Website is resolved internally, but cannot be resolved from external locations:

    [root@pleskserver]# dig +short @pleskserver_IP
    [root@remoteserver]# dig +short @pleskserver_IP
    ;; connection timed out; no servers could be reached
  2. DNS resolution over TCP is possible externally:

    [root@remoteserver]# dig +short +tcp @pleskserver_IP
  3. iptables is turned off


Connections to UDP port 53 are filtered by an intermediary host


Contact network administrator regarding the issue.

Search Words

DNS does not resolve for external locations

Trying from anywhere external, no records are found:

29d1e90fd304f01e6420fbe60f66f838 56797cefb1efc9130f7c48a7d1db0f0c a914db3fdc7a53ddcfd1b2db8f5a1b9c 2a5151f57629129e26ff206d171fbb5f e335d9adf7edffca6a8af8039031a4c7

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