Article ID: 1337, created on Oct 6, 2008, last review on Apr 28, 2014

  • Applies to:
  • Plesk for Windows


When  attempting to send email using a Front Page web form, one of the following messages are displayed:

FrontPage Error.

User: Please report details to this site's webmaster.

Webmaster: Please see the server's application event log for more details.


The exact source of the errors can be found in C:\frontpg.log that doesn’t exist on server by default. This file is created upon any errors by the IIS user IUSR_ftpuser that doesn’t have write permission to the root of the system drive on Plesk servers.
Therefore server administrator should create this file manually and grant Modify+Read+Read&Execute+Write permissions to psacln group. All IUSR_ users on Plesk server are included in this group.

Note: We strongly recommend removing this file after the problem is fixed.

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