Article ID: 144, created on Oct 6, 2008, last review on Sep 4, 2015

  • Applies to:
  • Plesk 8.x for Linux/Unix
  • Plesk 7.5.x Reloaded


Please check the following things:

1) network is added to white list in Plesk CP (Server-> Mail -> White List)

2) Make sure that /usr/sbin/sendmail and /usr/lib/sendmail are a symbolic links to Plesk sendmail binary (/var/qmail/bin/sendmail or /etc/alternatives/mta)

3) If doesn't help - please check out if whole mail system works 1387. For example try to send mail via webmail or "mail" shell command. Trace down delivering stages through the $PRODUCT_ROOT_D/var/log/maillog.

4)Rebuild qmail configuration with help of $PRODUCT_ROOT_D/admin/sbin/mchk utility 944.

Please remember to restart qmail after running mchk.

5) If doesn't work anyway check psa-qmail rpm for integrity:

~# rpm -V psa-qmail

If psa-qmail package's files are modified, reinstall 'psa-qmail' and 'drweb-qmail' (if DrWeb is installed on the server) RPM packages. The rpm packages may be downloaded from website Locate your Parallels Plesk Panel version, operating system and architecture. The files are locates in subdirectories base/ and opt/drweb/. For example for Parallels Plesk Panel 8.6, CentOS5, 32bit:

Select your own version.

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