Article ID: 1544, created on Oct 6, 2008, last review on May 11, 2014

  • Applies to:
  • Plesk 8.2 for Windows
  • Plesk 8.1 for Windows

Symptoms

Plesk installation fails. In the installation log you can find the errors similar to:

DEBUG: Error 2888:  Executing the Binary view failed
Internal Error 2888. Binary
Error 1720. There is a problem with this Windows Installer package. A scriptrequired for this install to complete could not be run. Contact your supportpersonnel or package vendor.  Custom action OnSuccessCA script error

-2147024891, msxml3.dll:
Zugriff verweigert
 Line 308, Column 6,

MSI (s) (28:3C) [04:01:12:529]: Product: Plesk 8.0 for Microsoft Windows --
Error 1720. There is a problem with this Windows Installer package. A scriptrequired for this install to complete could not be run. Contact your supportpersonnel or package vendor.  Custom action OnSuccessCA script error-2147024891, msxml3.dll:
Zugriff verweigert
 Line 308, Column 6,  
Action ended 04:01:12: InstallFinalize. Return value 3.

Cause

Plesk installation folder already exists and ACL permissions are not enough  for the user that launches Plesk installer.

Resolution

Grant full access permission for the user on Plesk installation folder.

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