Article ID: 1568, created on Oct 6, 2008, last review on May 8, 2014

  • Applies to:
  • Plesk 7.5.x Reloaded


PPWSE is installed, but when I click on Server > License Management > Retrieve Keys, the following error is shown:

Server response: License key PLSK.* is up-to-date
Additional key exists for the Plesk(TM) Professional Website Editor application but this application must be installed prior to getting its key. Please install it and use "Retrieve Keys" button.


This happens because PPWSE license activation procedure has been changed.


In case of such problem you will need to generate digilight.hwid file manually like below:

# /usr/local/psa/var/cgitory/PPWSE-1.1-1.1/utils/hwidgen.out digilight.hwid
# mv digilight.hwid /usr/local/psa/tmp/app-data.d
# chown psaadm:psaadm /usr/local/psa/tmp/app-data.d/digilight.hwid
# chmod 755 /usr/local/psa/tmp/app-data.d/digilight.hwid

After that click Retrieve Keys again two times to activate and install it.

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