Article ID: 1593, created on Oct 6, 2008, last review on May 4, 2014

  • Applies to:
  • Plesk 7.5.x Reloaded



When I push "Retrieve Kyes", the following message appears:

Server response: License key PLSK.* is up-to-date
Additional key exists for the Plesk(TM) Professional Website Editor application but this application must be installed prior to getting its key. Please install it and use "Retrieve Keys" button.

But PPWSE is installed on the server.


This happens because PPWSE license activation procedure has been changed. In case of such problem you will need to generate digilight.hwid file manually like this:

# /usr/local/psa/var/cgitory/PPWSE-1.1-1.1/utils/hwidgen.out digilight.hwid
# mv digilight.hwid /usr/local/psa/tmp/app-data.d
# chown psaadm:psaadm /usr/local/psa/tmp/app-data.d/digilight.hwid
# chmod 755 /usr/local/psa/tmp/app-data.d/digilight.hwid

After that you will need to click "Retrieve Keys" again two times, to activate and install it.

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