Article ID: 1621, created on Oct 6, 2008, last review on May 9, 2014

  • Applies to:
  • Plesk for Windows

Symptoms

SmarterStats are installed on the server and are configured as web statistics on a domain. The following error message is displayed when changing password of an ftp user:

C:\Program Files\SWsoft\Plesk\admin\bin>statsmng.exe --reconfigure-site"--site-name=domain.com"
Incorrect syntax near the keyword 'WHERE'.
 at (VADORecordSet::open line 118)
 at execute command --reconfigure-site(RunTime::RunAsUser::start line 200)
 at execute statsmng.exe --reconfigure-site"--site-name=domain.com"(RunTime::RunAsUser::run line 348)
 at RaiseException in C:\WINDOWS\system32\kernel32.dll
 at CxxThrowException in C:\WINDOWS\system32\MSVCR71.dll
 at 405B7B in C:\Program Files\SWsoft\Plesk\admin\bin\statsmng.exe
 at 40F122 in C:\Program Files\SWsoft\Plesk\admin\bin\statsmng.exe
 at 40F834 in C:\Program Files\SWsoft\Plesk\admin\bin\statsmng.exe
 at 42FA58 in C:\Program Files\SWsoft\Plesk\admin\bin\statsmng.exe
 at BasepCheckWinSaferRestrictions in C:\WINDOWS\system32\kernel32.dll

Resolution

This problem has been solved in Plesk version 8.2. Consider upgrading Plesk to the latest version

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