Article ID: 1799, created on Apr 16, 2007, last review on May 11, 2014

  • Applies to:
  • Plesk for Linux/Unix


No web pages can be opened, they are loading continuously. 'ps' command shows only one 'httpd' process running:


#ps -ax | grep http | grep -v grep

8249 ?        R     18:57 /usr/sbin/httpd


This problem usually occurs due to bad 'ioncube' PHP extension is loaded into PHP configuration.

You can find where the 'ionCube' module is loaded with the command:

#  grep extension  /etc/php.ini /etc/php.d/* | grep ioncube


Make sure that the extension is loaded only once (there is should be only one line in the output above).

If you left only one extension loading line, restarted Apache, but it still does not work, try to comment all the lines where 'ionCube' is loaded, restart Apache and check if it works. If yes, then you should download and install the latest 'ionCube' for your OS and PHP version from Then restart Apache.


Installation instructions for ionCube loader can be found here

29d1e90fd304f01e6420fbe60f66f838 a914db3fdc7a53ddcfd1b2db8f5a1b9c 56797cefb1efc9130f7c48a7d1db0f0c

Email subscription for changes to this article
Save as PDF