Article ID: 2062, created on Aug 1, 2007, last review on May 2, 2014

  • Applies to:
  • Plesk 8.2 for Windows


You have upgraded your Plesk to version 8.2.0 from any earlier version. Periodically Plesk panel hangs or displays the error

get_config_string failed: PRODUCT_DATA_D: Unable to connect to pipe \\.\pipe\psapipe


To fix this problem you need to update Plesk Management Service. To do it, follow the instructions:
  1. Download the updated service
  2. Stop Plesk Management Service
  3. Backup the original file %plesk_bin%\plesksrv.exe
  4. Copy downloaded file to %plesk_bin% folder
  5. Restart Plesk Management Service

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