Article ID: 2236, created on Oct 8, 2007, last review on Apr 18, 2012

  • Applies to:
  • Plesk 8.x for Linux/Unix


I get the following error when login to Plesk and click "Check for local SB":

Local Sitebuilder installation was found but it's remote api isn't available. May be server is down or DNS is not configured properly!


Mostly the error occurs because the host, Sitebuilder is configured for, is not resolved.


Sitebuilder host can be found using:
# sb_config --help |grep sb_hostname
--sb_hostname                  SiteBuilder hostname []

Check that this domain is resolved to your server IP:

# host

If it does not, or you get the DNS error, fix the DNS problem (765) and try to configure SB module in Plesk again.

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