Article ID: 3023, created on Oct 31, 2007, last review on May 11, 2014

  • Applies to:
  • Plesk 8.2 for Windows
  • Plesk 8.1 for Windows


It is impossible to change password and configure new permissions for FTP subaccount. The following error is displayed:

Error: Unable to update FTP account: Unable update FTP subaccount: ftpmng --update-user failed: PathCombine failed for dir C:\Inetpub\vhosts\domain.tld\web_users\webdrive\Core\A. Materials\Purchasing Training\(B) Level 2 Purchasing\Training Materials\(B) 2-Day Workshop\Bloomberg 2007\Actual use\Bloomberg Binder Sept 2007\2007\Binder\30 Negotiating with Suppliers and fileName 32 Preferred Profile.rtf


The reason of the problem is that ftp home directory is too long and Windows has limitation to 255 symbols for path.


Please do not use path which contains more than 255 symbols for FTP subaccount home directory.

7000fbc03a7e92b93bc676a7c04a4ce6 b23c51a6195823476e308cc12db2be0e 85a92ca67f2200d36506862eaa6ed6b8 a914db3fdc7a53ddcfd1b2db8f5a1b9c c45acecf540ecd42a4bbfb242ce02b1d 56797cefb1efc9130f7c48a7d1db0f0c

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