Article ID: 3556, created on Jan 10, 2008, last review on May 11, 2014

  • Applies to:
  • Plesk 8.3 for Windows

Symptoms

Uploading and extracting a .zip file through Plesk File Manager fails. The following error is displayed:

Error: Unable to upload and extract FILE.ZIP to /httpdocs/: filemng

unpack-archive failed:

The following errors appear in the Event Log:

 

Event Type:     Error

Event Source:   Unable to process set SID command

Event Category: None

Event ID:       1

Date:           07.01.2008

Time:           17:50:20

User:           NT AUTHORITY\SYSTEM

Computer:       W2K3X64ENTENSP1

Description:

Unimplemented   at RaiseException in E:\WINDOWS\syswow64\kernel32.dll

   at CxxThrowException in E:\WINDOWS\system32\MSVCR71.dll

   at 407980 in E:\P\admin\bin\plesksrv.exe

   at 42CCDE in E:\P\admin\bin\plesksrv.exe

   at 4489BE in E:\P\admin\bin\plesksrv.exe

   at 44BD01 in E:\P\admin\bin\plesksrv.exe

   at FlsSetValue in E:\WINDOWS\syswow64\kernel32.dll

Execute file name:

 

Event Type:     Error

Event Source:   Unable to process command(s)

Event Category: None

Event ID:       1

Date:           07.01.2008

Time:           17:50:20

User:           NT AUTHORITY\SYSTEM

Computer:       W2K3X64ENTENSP1

Description:

More data is available. (Error code 234) at Unable to read from pipe

 at RaiseException in E:\WINDOWS\syswow64\kernel32.dll

   at CxxThrowException in E:\WINDOWS\system32\MSVCR71.dll

   at 467896 in E:\P\admin\bin\plesksrv.exe

Execute file name:

Resolution

Download the following file:

http://download1.swsoft.com/Plesk/Autoupdate/Windows/8.3.0/129889/filemng.exe

Place it in the %plesk_bin% folder.

Note: Please see how to install Plesk hotfixes properly.

Additional Information

%plesk_dir% is an environment variable that points to the Plesk installation folder. By default, it is C:\Program Files\SWsoft\Plesk.

%plesk_bin% is an environment variable that points to the Plesk binaries folder. By default, it is C:\Program Files\SWsoft\Plesk\admin\bin.

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