Article ID: 3561, created on Jan 10, 2008, last review on May 11, 2014

  • Applies to:
  • Plesk for Windows

Symptoms

Check permissions option do nothing. Permissions are not fixed.

 

The following error could appear:


Checking electricsomersaults.ch...

  Warning: Can't query SELECT sp.name, sa.install_prefix, sa.htdocs_directory

FROM `siteapppackages` sp, `siteapps` sa, `domains` d WHERE

sa.dom_type='domain' AND sp.id=sa.app_id AND sa.dom_id=d.id AND

d.name='electricsomersaults.ch': MySQLDatabaseProvider error 1054:Unknown

column 'sa.app_id' in 'where clause'

Plesk Reconfigurator has found permissions problems on electricsomersaults.ch,

but was unable to fix the permissions due to the errors shown above.

Total checked: 1.

Without security problems: 0.

With security problems: 1.

Resolution

Download the following files

http://download1.swsoft.com/Plesk/Autoupdate/Windows/8.3.0/129956/psaobsolete.dll

place it to the %plesk_bin% folder

http://download1.swsoft.com/Plesk/Autoupdate/Windows/8.3.0/129956/reconfigure_helper.php

place it to the "%plesk_dir%\admin\plib\cu" folder

Note: Please see how to install Plesk hotfixes properly.

AdditionalInformation

%plesk_dir% is environment variable which points to Plesk installation folder. By default it is C:\Program Files\SWsoft\Plesk

%plesk_bin% is environment variable which points to Plesk binaries folder. By default it is C:\Program Files\SWsoft\Plesk\admin\bin

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