Article ID: 3570, created on Jan 14, 2008, last review on Aug 12, 2014

  • Applies to:
  • Plesk 8.3 for Windows


PHP FastCGI fails to be enabled on Plesk domain. The following error is displayed:

Error: Unable to update hosting preferences: Unable to reconfigure Web server:
websrvmng failed: The process cannot access the file because it is being used
by another process. (Error code 32) at WritePrivateProfileSection(Types,
php5:20972=Plesk_php5, C:\WINDOWS\system32\inetsrv\fcgiext.ini)


Please download the following file

and place it to the %plesk_bin% folder

Note: Please see how to install Plesk hotfixes properly.


%plesk_dir% is environment variable which points to Plesk installation folder. By default it is C:\Program Files\SWsoft\Plesk

%plesk_bin% is environment variable which points to Plesk binaries folder. By default it is C:\Program Files\SWsoft\Plesk\admin\bin

Also please check knowledge base article for Parallels Plesk Panel version 9.3

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