Article ID: 372, created on Oct 6, 2008, last review on Aug 7, 2014

  • Applies to:
  • Plesk for Linux/Unix


The following error occurs in Plesk CP during a domain deletion/creation:

Error: Unable to delete hosting: Unable to delete system user:
SysUser->systemRemove() failed: usermng failed: usermng:
Unable to set quota for user 'idcontroller': success


The problem is that quota support is not enabled or 'quotaugidlimit' limit is reached  in the VE where Plesk is installed. You should login to the hardware node as root and enable second level quota support (or increase quotaugidlimit ) for the VE with:
# vzctl set VE_ID  --quotaugidlimit N --save
# vzctl restart  VE_ID

Where 'VE_ID' should be replaced with the real VE ID, and 'N' is a limit of users and groups inside the VE. Current 'quotaugidlimit' usage value can be found with the following command:
# cat /etc/shadow /etc/group | wc -l

29d1e90fd304f01e6420fbe60f66f838 a914db3fdc7a53ddcfd1b2db8f5a1b9c 56797cefb1efc9130f7c48a7d1db0f0c

Email subscription for changes to this article
Save as PDF