Article ID: 5354, created on Jun 4, 2008, last review on Apr 18, 2012

  • Applies to:
  • Plesk Billing

Resolution

The product management settings page allows you to set behavior of the system regarding certain aspects of products, such as upgrades, downgrades, and addons.

Allow Client Initiated Upgrades:

Do you want clients to be able to upgrade packages themselves through the client interface? Or do you want them to call upgrades in to your sales staff?

When should client initiated upgrades occur?:

Do you want upgrades initiated by the client to go into affect immediately, or at the end of the billing cycle?

Apply credits for immediate upgrades:

If the client is upgrading in the middle of a billing cycle, do you want their next billing cycle to be given a partial credit? For example, if the client normally pays on the 1st, and is upgrading on the 15th, do you want to give them a credit for half the month on the invoice for the package they're upgrading to?

Provision upgrades:

Assuming the panel you're using supports it, do you want Plesk Billing to automatically provision upgrades?

Generate invoice for immediate upgrades:

If the upgrade is to go through immediately, do you want the invoice generated immediately as well?

Allow Client Initiated Downgrades:

Do you want clients to be able to downgrade packages through the client interface? Would you prefer that they need to call this in?

When should client initated downgrades occur?:

If you do allow clients to downgrade, do you want this change effective immediately, or at the end of the billing cycle.

Apply credits for immediate downgrades:

If the client is downgrading in the middle of a billing cycle, do you want their next billing cycle to be given a partial credit? For example, if the client normally pays on the 1st, and is downgrading on the 15th, do you want to give them a credit for half the month on the invoice for the package they're downgrading to?

Provision downgrades:

Assuming the panel you're using supports it, do you want Plesk Billing to automatically provision downgrades?

Generate invoice for immediate downgrades:

If the invoice is to go through immediately, do you want the invoice generated immediately as well?

Allow Clients to Manage Their Addons:

Do you want to allow clients to add or remove addons from packages in their client interface?


Please remember to click Save Settings when you're done making changes.

08b3edb77202fffdd656b40acff117c1 56797cefb1efc9130f7c48a7d1db0f0c

Email subscription for changes to this article
Save as PDF