Article ID: 5719, created on Nov 7, 2008, last review on Aug 12, 2014

  • Applies to:
  • Plesk Sitebuilder 4.x for Linux/Unix


When you login to user in Parallels Sitebuilder, open site in Wizard and go to the module page like eShop or Image Gallery it takes over 1 minute to load.
Server process list shows that PHP process is running at 60% - 80% CPU.
What may cause the problem?


Configure Parallels Sitebuilder server according to the Requirements list that are available at
Below limits may cause long time loads.

PHP process that is running at high CPU may be caused by big PHP memory_limit in Parallels Sitebuilder.
It is not recommended to increase memory_limit in Parallels Sitebuilder PHP configuration /opt/php52/etc/php.ini (/opt/php52/etc/php5/cgi/php.ini for Debian, Ubuntu). Value 64M that is set by default is enough to process good quality images.


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