Article ID: 6040, created on Feb 17, 2009, last review on Aug 12, 2014

  • Applies to:
  • Virtuozzo for Windows 3.5.1 SP1


When you login to container by using Virtuozzo Power Panel (VZPP) with valid administrator password you might be getting "Log in is not allowed" error.

Incorrect unlimited license state is set to HW node with installed Virtuozzo for Windows 3.5.1 while ‘vzlicview’ command reports ACTIVE status:

Processing file "C:\Program Files\SWsoft\Virtuozzo\Licenses\vzlicense.14D0.DF14.828D.293C.0332.41F1.FE7F.4A5D"
        owner_name="<owner name>"

This situation occurs when license is installed to the second hwid:

>vzlicense -h

License belongs to BC50.EBBC.EE62.C0E9.1728.B87D.56B3.5F93 and VZAgent reports that the license is INVALID.


Install the new license for the first HWID in list from ‘vzlicense –h’ command. For the above example the license should be installed for hwid=DBE5.23ED.3AB9.C646.D61A.DE02.36C4.DFEA.
You should contact sales representative to obtain new license. New HWID is required, see KB1402 for how to determine HWID.

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