Article ID: 6088, created on Feb 27, 2009, last review on May 6, 2014

  • Applies to:
  • Plesk 8.6 for Linux/Unix


Parallels Plesk Panel 8.6.0 is running.

Page {Server -> Application Vault} cannot be opened. It is loading forever with message Please wait. Loading...
According to process list utility sappmng is running. It unpacks archives of siteapps packages again and again without the end:

~# ps axwwf
26576 ?        S      0:00  \_ /usr/local/psa/admin/bin/httpsd
26583 ?        S      0:00      \_ /usr/local/psa/admin/bin/sappmng --sync-cgitory-dirs
26590 ?        D      0:00          \_ /usr/bin/unzip -oq /usr/local/psa/var/apspkgarc/ -d /usr/local/psa/var/cgitory/AutoIndex-2.2.4-2


/usr/local/psa/var/apspkgdistr is a link but not a regular directory.

~# ls -ld /usr/local/psa/var/*
lrwxrwxrwx  1 root   root      22 Feb 27 16:29 /usr/local/psa/var/apspkgdistr -> /some/directory

Utility sappmng cannot process this situation correctly, it unpacks all siteapps packages again and again even they are unpacked.


The problem will be fixed in future update of Parallels Plesk Panel.

Fixed utility sappmng for 8.6.0 FedoraCore6 32bit is in the attachment.
To install it you should download the archive and unpack it with tar -zxf. In resulted directory find file sappmng and replace existent file with it. Location of the file is /usr/local/psa/admin/sbin/sappmng for FedoraCore. Backup old file just in case.

Please remember to correct permissions, it should be root:psaadm, 550

You may correct permissions with commands chown and chmod:

~# chown root:psaadm /usr/local/psa/admin/sbin/sappmng
~# chmod 550  /usr/local/psa/admin/sbin/sappmng

Alternatively you should recreate directory /usr/local/psa/var/apspkgdistr and avoid usage of symlinks for it.


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