Article ID: 6137, created on Mar 13, 2009, last review on May 8, 2014

  • Applies to:
  • Plesk 8.3 for Windows


Domain backup fails with error below:

Can't query SELECT status FROM longtasks WHERE id=90: MySQLDatabaseProvider
error 2006:MySQL server has gone away
   at (MySQLDatabaseProvider::query line 284)
   at (psaobsolete::PSAMySQLDatabase::query line 236)


The problem is fixed by new version of psabackup.dll file. The location of the file is %plesk_bin% folder on Parallels Plesk Panel servers.

You are recommended to keep original version of the file for backup purposes.


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