Article ID: 6151, created on Mar 16, 2009, last review on Apr 25, 2014

  • Applies to:
  • Plesk 9.x for Linux/Unix

Symptoms

The following error may be shown in maillog.

Feb 27 07:16:49 plesk90 /usr/lib/plesk-9.0/mail_grey_restore[20173]:
Unable to get white list record from Plesk database: Table 'psa.GL_white_remote_domains' doesn't exist
Feb 27 07:16:49 plesk90 /usr/lib/plesk-9.0/mail_grey_restore[20173]:
Unable to dump server-wide black/white lists into GreyListing database
Feb 27 07:17:06 plesk90 /usr/lib/plesk-9.0/mail_grey_restore[20542]:
Unable to get white list record from Plesk database: Table 'psa.GL_white_remote_domains' doesn't exist
Feb 27 07:17:06 plesk90 /usr/lib/plesk-9.0/mail_grey_restore[20542]:
Unable to dump server-wide black/white lists into GreyListing database
Feb 27 07:17:54 plesk90 /usr/lib/plesk-9.0/mail_grey_restore[22912]:
query: SELECT value from GL_settings WHERE param='penaltyEnabled'
Feb 27 07:17:54 plesk90 /usr/lib/plesk-9.0/mail_grey_restore[22912]:
query: SELECT val from misc WHERE param='spamfilter_use_mailuser_prefs'

Cause

During Plesk upgrade utility mail_grey_restore is executed before Plesk database was upgraded to version 9.2. The utility is unable to update the database because required tables are missing.

Resolution

You may simply ignore the notification if it occurs during upgrading.

By design utility mail_grey_restore is executed again after Plesk database was upgraded to version 9.2.
After upgrading was finished, the database is updated with mail_grey_restore correctly.

Upgrading procedure will be fixed in next update of Parallels Plesk Panel after 9.2.

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